Lauren Osborne is the owner of LHO & Co. and a seasoned marketing and business development professional with more than 20 years of experience working in the payroll, HR, accounting, and legal industries. Over the course of her career, she has helped firms of all sizes clarify their goals, strengthen their brand, and create consistent, sustainable growth.

Lauren believes that the most effective growth strategies combine both marketing and business development. Her approach focuses on building systems that not only attract new clients but also nurture and retain existing ones. She works hand in hand with her clients to establish a clear marketing and strategic growth plan that addresses both short-term priorities and long-term vision. Once the plan is in place, she guides implementation—providing accountability, structure, and measurable results along the way.

Her expertise includes website SEO and social media strategy, content marketing, email campaigns, CRM development and implementation, relationship marketing, niche development, and cross-selling strategies. She also works with clients to enhance customer service initiatives, develop brand consistency, and increase overall firm visibility.

What sets Lauren apart is her ability to understand the unique challenges professional service firms face. She brings practical insight and real-world experience to every engagement, helping firms turn their marketing into a powerful business development tool.

When she’s not collaborating with clients, Lauren enjoys connecting with other professionals, mentoring marketing coordinators, and supporting organizations focused on professional growth and community development.

If you need a marketing service that isn’t listed above, LHO & Co. has well-established relationships with other marketing specialists and can provide trusted referrals for services outside of our scope.